The IT infrastructure environment is becoming increasingly complex and unpredictable with constant changes – new technologies, upgrades, and expansions. Clients require an uninterrupted flow of real-time, internal & external information coupled with highly available IT infrastructure without any gaps in operations. From basic daily operations and business applications to running services and networks; almost every aspect of a business is reliant on technology. Here at Infinity, we excel at delivering on this promise by directly aligning the client’s IT approach to their enterprise strategy to deliver solutions that drive business process as well as improve the availability, reliability and performance of data center, network and security infrastructure. We leverage our multi-tasked capabilities, our combined expert consulting, integration, support and managed services with world-class customer service to help organizations reduce costs, increase efficiencies and manage risk in their IT infrastructure.
Our portfolio of support services is designed around managing the complexity of system and network management. With our help, our clients can skip training their internal resources, and utilize our services to take that pressure off while they focus on their job – making their business grow and prosper. Our services enable clients to optimize, secure, manage and support their mission-critical infrastructure while they focus on their jobs.
Our team of infrastructure support professionals helps remove the pressure of accountability while providing assured performance with predictable associated costs for defined areas of the IT infrastructure. Infinity ensures that you continue to focus on your key business issues while we manage, monitor and support your technology infrastructure. The range of proactive IT infrastructure services that Infinity provides, either remotely or within a hosted environment, areas outlined in the given diagram.
Database Management: Data Backup & Recovery
Application & Database Monitoring
Business Continuity Services
Network Management & Monitoring – LAN, Wireless, WAN & VPN
Server Management – Back-office, Web, Email, DB, Domain
Server & Storage Monitoring
Datacenter Support