GuideWire

Let Infinity & Guidewire enable speed, efficiency and agility in your insurance business by transforming your technology roadmap.

Service Portal Service Portal

API Gateway API Gateway

Policy Policy

Billing Billing

Claims Claims

Claims Rating & Rules

Documents Documents

Commissions Commissions

Reinsurance Reinsurance

Payables Payables

Producers Producers

Configuration Configuration

Integrations Integrations

Reporting Reporting

Visualization Visualization

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Infinity helps customer-focused insurance companies adapt to the interdependencies and driving factors of a rapidly-changing industry by adjusting and shifting their efforts on managing core, digital and data operations. The scalable & flexible packaged solutions from GuideWire can help deliver modern core systems for property and casualty insurers that are in tune with the times while comprehensively covering your business needs.

THE INFINITY GUIDEWIRE PROCESS

PRIMARY SERVICES
Core Transformation
Core Transformation

We have an extensive track record of superior Guidewire implementations, driven by exceptional levels of subject matter expertise, a proven methodology and cost-effective service delivery. Our deep Guidewire experience enables us to deliver great results for our customers through configuration, integration and conversion. Our methodology integrates our expertise with industry-leading requirements management, project management, and QA practices. We are your trusted partner on your ascent to success.

Upgrades
Upgrades

The Infinity CoE & Lab environments help you integrate new versions & resolve defect. We offer a full set of upgrade services that factor in functional and technical implications like devops, & cloud integration and can include app databases, screen configurations and business rules. Our upgrade unit offers assessments, evaluations and other upgrade services to keep you both current and profitable. We offer upgrades to application databases, implement screen configurations & business rules, and build the Guidewire portion of interfaces to other applications.

Marketplace Accelerator Program
Marketplace Accelerator Program

The Guidewire Marketplace enables you to accelerate your business success with a rich ecosystem of partners offering “Ready for Guidewire” accelerators. We help you pick the right mix of accelerators to enable you to connect your Guidewire products to the partners you do business with while reducing integration costs and accelerating time-to-value. We guide you through the application of accelerators to simplify your business-to-business relationships with several pre-built options to choose from.

Performance Improvement
Performance Improvement

Addressing process excellence and adoption aren’t always feasible during implementation. We help you identify and execute post-implementation improvements that weren’t initially anticipated but have become essential to the successful integration of the Guidewire platform. Our Performance Improvement offering can help address your most concerning Guidewire performance-related, post-implementation issues. With Infinity, you get the added benefit of built-in performance optimization from day one, inclusive of solutions that will scale and perform well as your core systems data grows over time.

THE INFINITY GUIDEWIRE PROCESS

DIGITAL STRATEGY
Data Management
Data Management

The insurance industry demands a higher quality of data-driven decisions, improved outcomes and lower costs. When data can truly move the needle on the gauge, it’s essential to define a data strategy that will help manage and utilize the information to both the organization and industry’s advantage. Our comprehensive data management plan can help you go from being a channel-centric or product-centric organization to a customer-centric organization with an insight & trend-informed decision-making process.

Data Migration
Data Migration
  • Infinity’s enterprise solution for large migrations includes a detailed approach
  • and enablers to map legacy data to the Guidewire suite. We provide full testing
  • and verification processes and analytic capabilities to document source and target
  • data requirements. Our proprietary tools help map, scrub and convert data and
  • automatically generate documentation. We can help reduce first conversion or migration expenses and let you calculate migration costs by claim or policy to better
  • manage migrations.
SaaS & Hosting Models
SaaS & Hosting Models

Cloud technology has evolved from an innovation tool to hosting enterprise wide core systems. By leveraging our cloud computing skills, we define and execute the right cloud approach for your Guidewire systems. Be it on-prem, hosted, SaaS or a happy mix of it all, Infinity will help you find the combination that works best for your business. With our support, you can execute your ambition with a more adaptive technology landscape with enhanced agility, scalability and scope. Our team helps you develop the critical skills & capabilities needed to deliver improved performance today and sustainable innovation tomorrow.

Digital Transformation
Digital Transformation

Infinity provides core consulting and digital strategy formulation focused on transitioning legacy businesses into lean, secure and economically scalable organizations. We bring together advanced analytics, digital transformation, cloud, cyber security, accelerators that create value and drive business growth. Our team offers insurance-specific offerings in the areas of customer engagement and experience, business transformation, protecting the enterprise and finance and risk management —all infused with digital technologies including process automation, blockchain, advanced analytics and more.

Performance Improvement
Performance Improvement

Our team will help your organization fully embrace digital transformation and achieve significant competitive advantages by meeting tomorrow’s customer needs —driving operational agility to respond to changing marketplace expectations. We collaborate with you on both large-scale transformations & targeted deployments and help identify and earmark new digital tools & capabilities that streamline new product development, digital experiences & the transformation of key functions —from marketing, distribution, underwriting and claims to finance and accounting.

THE INFINITY GUIDEWIRE PROCESS

SUPPORT
Application Maintenance & Support
Application Maintenance & Support

Post your GuideWire transformation, we establish a long-term support and enhancement model that will evolve with the product, We assist DevOpsintegration within the GuideWire architecture and provide scalable, flexible support & staffing arrangements at a fair and reasonable price. Our range of services includes product monitoring, support and maintenance, regulatory and functional enhancements, new product rollout and mergers and acquisitions (M&A) integration support.

Configuration & Integration
Configuration & Integration

Infinity will help with the seamless integration of GuideWire applications within our technology architecture, including CRM, ERP & legacy applications. We use an API-led approach to GuideWire connectivity through reusable & purposeful web service APIs developed to play a specific role, whether it is unlocking data from systems, composing data into processes, or delivering an experience. We can help you leverage the customer data from across your systems to develop a usable 360-degree view of your customers.

BI Management
BI Management

Infinity helps you get the best out of GuideWire business intelligence & reporting for insurance with solutions specifically tailored to the Guidewire suite and providing a single view using standardized access to data, with enhanced data accuracy and reliability to support efficient claims processing, reduces data acquisition, reconciliation and reporting efforts, and improves dashboards and scorecards. We offer the ability to capture the right data, to publish content to multiple target systems to make that data useful in the moment, and visualization tools that incorporate internal and external data to support a specific role and set of decisions.

Reporting
Reporting

The GuideWire reporting and analytics solution functions as a complement to the quality-built core systems, Infinity can help you leverage the rich claims data within the GuideWire core claims solutions for better decision making through the integrated BI capabilities within the Claims Center. The powerful, and flexible reporting and analytics capabilities can help you optimize performance, financial benefits and ultimately reap customer satisfaction. Our team can help you discover opportunities for improved business efficiency to guide transformation and win against your peers with Guidewire Business Intelligence.

Change Management
Change Management

Our Organizational Change Management team can help you navigate the complex organizational changes needed to successfully roll out your Guidewire solutions. We will help you navigate the internal changes needed to embrace and thrive, recognizing new technology requirements, standards and customer expectations. This includes managing both internal and external communication programs highlighting the rollout, as well as job training and job redesign necessary to address the

The infinity guidewire edge

Digital Transformation

Enable Digital Transformation

  • Cross-device, omnichannel service across the entire insurance lifecycle
  • Digital design systems for personalized customer journeys in record time
  • Instant digital experiences with API-drivenauto-generation of digital screens
Deliver Service Excellence

Deliver Service Excellence

  • Rich customer profiles powered by robust data sources and third-party integrations.
  • Omnichannel customer journeys across digital, voice, and offline touchpoints.
  • Leverage straightforward tools to continuously revise, refine and improve processes.
Deliver Service Excellence
Make Insurance Convenient

Make Insurance Convenient

  • Empower customers to start a claim online, complete it over the phone, and everything in between with the same smooth, consistent experience.
  • 360°view of your customer informed by a purpose-built P&C data platform.
  • Easy, straightforward any time access to billing, quoting, claim filing, and more.
Accelerate Product Launch

Accelerate Product Launch

  • Simple, rapid product creation with streamlined requirements gathering, conceptualization, & needs assessment with mapping capabilities.
  • Expedient production visualization, testing and rollout with complete lifecycle insight
  • Full lifecycle support with core system connectivity, inherent functionality and customer support from day one
Accelerate Product Launch
Empower Business Users

Empower Business Users

  • Versatile configuration, workflow, product & underwriting rules changes by business users
  • Empowered decision-making with AI and embedded analytics
  • Regular updates on latest innovations to keep users current and connected
Harness Open Ecosystem

Harness Open Ecosystem

  • More than 125 expertly curated apps from a mix of experienced businesses and insurtech companies to lower TCO and accelerate agility.
  • Global integration and technology consultants provide a wide variety of services.
  • Share knowledge, exchange ideas, and collaborate for best practices with more than 380 insurers in the largest online forum in the industry.
Harness Open Ecosystem
Reduce IT Complexity

Reduce IT Complexity

  • Unmatched cloud service to help quickly turn ideas into results with a platform uniquely engineered for continuous improvement in the P&C industry.
  • Latest technology release and updates at your fingertips at your convenience
  • Single-platform, expert apps and advice within an open ecosystem.
Achieve Profitable Growth

Achieve Profitable Growth

  • Optimize underwriting by automating simple tasks to free up your resources and capture market opportunity.
  • Precise risk selection and pricing for new and evolving insurance risks
  • Respond to market change with ease through rapid design, test and launch of products.
Achieve Profitable Growth
Drive Process Improvements

Drive Process Improvements

  • Intelligently automate the entire insurance lifecycle, from straight-through invoice processing to no-touch claims, simple underwriting approvals, and more.
  • Leverage a flexible and business rule framework to dynamically adjust workflows based on claim and quote characteristics
  • Smart, data-driven decision-making with actionable insights embedded into core processes
Leverage Analytical Insights

Leverage Analytical Insights

  • Real-time analytics embedded in workflows to optimize your claims processing and improve profitability to deliver business value
  • Conquer the complexity of information to identify the risks that matter most with AI & ML-driven insights
  • Drive decision-making and discover opportunities with GuideWire Business Intelligence
Leverage Analytical Insights

Infinity offers our P & C insurance clients the advantage of a streamlined, digitally enhanced set of services to maximize the potential within your GuideWire commitment. With Infinity, your journey of a functional, digital transition becomes a seamless exercise in transferring the benefits of your investment to the clients as a better, more economical and streamlined customer experience. From concept to implementation, we work with you to develop strategies that optimize performance, drive efficiency and enhance quality.

Guidewire product suite

Insurance Suite

Insurance Suite
  • Policy Center
  • Billing Center
  • Claim Center

Analytics

Analytics
  • Predictive Analytics
  • Risk Insights
  • Business Intelligence

Ecosystem

Ecosystem
  • Marketplace
  • Partners

Other Products

Other Products
  • Guidewire for SalesForce
  • Guidewire Cloud
  • InsuranceNow
  • InsuranceConnect

Infinity’s GuideWire partnership allows us to provide a core systems implementation experience at a level similar to larger system integrators at a cost-effective price point. We offer services for the following listed set of GuideWire insurance solutions and additionally offer management, maintenance and support at every stage of the transition by focusing on a collaborative, comprehensive approach that yields steady and consistent returns from your Guidewire investment.